We are seeking a Medical Receptionist to join a patient-centered family medicine clinic and urgent care practice in Burnsville, Minnesota. This role is ideal for a dependable, detail-oriented individual who enjoys working in a team-based outpatient setting.
What doing a GREAT job looks like;
- Engaging and welcoming patients, visitors, co-workers and collaborators of the clinic well.
- Networking with visitors and potential clients and being comfortable doing so.
- Understanding that since you will typically be the first face of the clinic you are ready with a smile and not easily offended.
- Being on time for work and ready to learn
- Typing fast and thrive while multitasking
- Being a team player helping wherever needed
- Collecting payment correctly and efficiently including petty cash handling
- Handling calls in a timely and courteous manner.
- Assist patients in completing necessary forms while adhering to HIPAA and practice regulations.
- Maintain confidentiality of patient information.
- Accurately enter patient information into electronic health records and practice management systems.
- Ensure the lobby area is clean and welcoming
This opportunity is perfect for the Front desk Receptionist who:
- Has a friendly and welcoming personality
- Has excellent communication skills
- Can multitask and prioritize tasks so that she/he does the first things first.
- Is able to work well under pressure
- Is flexible and eager to learn
- Is looking for a good work family and work home
- Has a positive attitude and team player mentality
- This opportunity is a poor fit for the Front desk Receptionist who:
- Has poor communication skills
- Lacks attention to detail and is easily distracted
- Is unable to handle customer complaints and resolve issues effectively
- Easily gets offended or upset
- Is not a “people person”
- Is not open to learn new skills or to new ideas
- Stares at cell phones and gossips instead of engaging with patients
- Values “me” above “we”
- Likes office drama
- Types very slow
- Does not know how to handle daily petty cash
- Is tardy
Education and Experience requirements
- High school diploma or GED
- 1-2 years’ experience with an electronic medical record is preferred.
Benefits Package
- 401K, Profit Sharing
- 6 paid holidays per year
- Medical/Dental/Vision insurance benefits when eligible
- Paid Time Off
Compensation Range: $17.50 - 19.50 per hour. Final offer will be based on a combination of skills and experience.
Physical Requirements: The physical requirements described here are representative of the physical demands required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to walk, sit, stand, reach overhead, and bend to the floor. The employee is regularly required to talk and hear. The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may be required to lift and transport items up to 5 pounds occasionally.
Alabaster Healthcare is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.